• As of January 1, 2018 The brand new logo that was created and released in 2017 will be the only official logo in affect and allowed to be used on any electronic media however, any such media like truck wraps, stationary, and postcards will be grandfathered in. Contributing Members will be allowed to use the UAMCC logo in any advertising. Permission to use the logo otherwise must be in writing. Logos used in electronic formats (ie: Websites, forums, etc.) must be linked back to the member’s profile in the UAMCC directory. Contributing Members are members that are paid and current with their dues. Please contact info@uamcc.org with any questions.

How to structure a 3 or 5 year warranty?

Eric Holmes

Contributing Member
I've seen a few post in the forum relating to the 3 or 5 year promise that is made when using softwash chemicals or applications to a roof or home. My question is, how do we warranty or structure the warranty against mold and other inhabitants when they are constantly forming otherwise. How can we offer a maintenance package when we've told our customers they dont have to worry about the mold, algae, or gloeocapsa magma returning for the specified number of years?
 

Doug Rucker

UAMCC Board of Directors
Most 3-5 year warranties are essentially that, a maintenance agreement. There is a charge for returning to treat the mold and mildew.

We don't offer warranties, but instead offer our customers 6 month, 1 year, and 2 year maintenance on house washing. On roof cleanings we offer to come back every 3-7 years, when they first see the black streaks appearing, and retreat at a substanial savings over the initial cleaning. It has worked very well us.
 

Eric Holmes

Contributing Member
Thanks Doug! Do you have a percentage chart you use to determine what to charge for you maitenance packages? I am looking for a blueprint to offer my customers something like that in my market.
 

Doug Rucker

UAMCC Board of Directors
No I do not use a chart. But generally my maintenance cleanings are 30-50% off what the initial cleaning is. Just depends on how bad the maintenance cleaning is.
 
Top