Page 1 of 3 1 2 3 LastLast
Results 1 to 10 of 23

Thread: Gift Ideas for good customers?

  1. #1

    Default Gift Ideas for good customers?

    I am sitting here going through the internet looking for a good gift to give one of my best customers. Not only has this homeowner spent $9000 with me this year, he has referred another $10K in work. I want to send something nice. Nothing ridiculously extravagant, just a nice token outside the usual cliches. Any ideas? Have you found something that is unique and expresses and sentiment of gratitude?
    Ken Fenner
    PressurePros, Inc
    House Washing
    Pressure Washing Companies




  • #2

    Default Re: Gift Ideas for good customers?

    I give my home owners candle as thank you for hiring me and if they give me alot work I give gift card to nice resturant.

  • #3

    Default Re: Gift Ideas for good customers?

    We find that most of our clients like sports.

    May I suggest giving him baseball seats between home and third. About 4 to 10 rows up. Your looking at $60 per ticket, at least the ones out here in California. You take him out, don't just give him some tickets. Develop a business friendship. I always take my clients out throughout the year. Then, one time a year, we go all out. But in your case, get the tickets.... go with him.... talk with him... find out his likes and dislikes. Find out what he likes about your work. Buy him a hot dog and a beer. At the end of the day....After all that.... tell him.... Thanks for being my customer !

  • #4

    Default Re: Gift Ideas for good customers?

    Ken unique is hard to find. I rack my brain trying to think of new stuff to give my managers, there just isn't the perfect gift usually. Sometimes simple and obvious is best. I like giving them Dinner and a movie, $75- $100 for dinner and 4 movie passes
    unless you know what they are into and like. I give 2 managers $100 to Bass Pro Shop and another I give a bottle of Jack Daniels about every 3 months. I also started sending out more thank you cards. I found some silly comedy Thank you cards, still professional, they're geared towards business

    Dinner & a movie, simple but effective and appreciated

  • #5

    Default Re: Gift Ideas for good customers?

    I like giving the gift packages from hickory farms
    JC Power Wash & Soft Wash LLC
    Jim Chesmore
    609-412-3033
    www.JCSoftWash.com

  • #6

    Default Re: Gift Ideas for good customers?

    I am thinking along the same lines as you guys. Jim, your idea would definitely have the most impact. I guess I am a bit torn on that one as it is so personal. I like the guy but don't necessarily want to be his friend. He may love our work and like me enough but obligating him to a ballgame makes me a bit tentative. I'll mill this one around today.

    On a different note, in my search, I think I found an awesome present for my better deck customers. Just about every deck we do has a grill bigger than the stove in my kitchen.

    http://www.rushimprint.com/view_prod...roductID=19161
    Ken Fenner
    PressurePros, Inc
    House Washing
    Pressure Washing Companies




  • #7

    Default Re: Gift Ideas for good customers?

    Quote Originally Posted by PressurePros View Post
    I am sitting here going through the internet looking for a good gift to give one of my best customers. Not only has this homeowner spent $9000 with me this year, he has referred another $10K in work. I want to send something nice. Nothing ridiculously extravagant, just a nice token outside the usual cliches. Any ideas? Have you found something that is unique and expresses and sentiment of gratitude?
    www.OmahaSteaks.com is something to consider. I have done this before...and it went over big..Just another option.
    Ziegler and Sons
    Princeton, Ill.
    Dan " Big Papa " -Owner/Operator
    UAMCC Contractor Member

  • #8

    Default Re: Gift Ideas for good customers?

    Very cool site Ken. Hmmmm Omaha Steaks and a BBQ tool set, not a bad idea. Think of you while cooking and eating.
    Pat Motz
    931-933-5421
    The Cleaning Doctor
    Tennessee Wood Restoration
    Roof Cleaning Clarksville, TN

  • #9

    Default Re: Gift Ideas for good customers?

    Quote Originally Posted by Jim@GarageCleaning View Post
    We find that most of our clients like sports.

    May I suggest giving him baseball seats between home and third. About 4 to 10 rows up. Your looking at $60 per ticket, at least the ones out here in California. You take him out, don't just give him some tickets. Develop a business friendship. I always take my clients out throughout the year. Then, one time a year, we go all out. But in your case, get the tickets.... go with him.... talk with him... find out his likes and dislikes. Find out what he likes about your work. Buy him a hot dog and a beer. At the end of the day....After all that.... tell him.... Thanks for being my customer !
    Great idea, but here in Arizona it would be insulting to expect someone to go watch the Diamondbacks play like little league players, at least this season.

  • #10

    Default Re: Gift Ideas for good customers?

    Quote Originally Posted by PressurePros View Post
    I am thinking along the same lines as you guys. Jim, your idea would definitely have the most impact. I guess I am a bit torn on that one as it is so personal. I like the guy but don't necessarily want to be his friend. He may love our work and like me enough but obligating him to a ballgame makes me a bit tentative. I'll mill this one around today.

    On a different note, in my search, I think I found an awesome present for my better deck customers. Just about every deck we do has a grill bigger than the stove in my kitchen.

    http://www.rushimprint.com/view_prod...roductID=19161
    Being one on one with your customer makes you from being " Just another contractor who wants his money" to a step up from that. You stand out in his mind. It will be more difficult to cancel even if money is tight. At the very least he will down grade your services, but will not cancel. It's now personal.

    In the middle of a recession, we've seen our business grow to where now we are now giving a new fully equipped, 3500 diesel truck to the Feds every year for the last 3 years. ( The additional price we have to pay in taxes vs 3 years ago). If I am paying that kind of extra money to the Gov, just imagine what the added income is now.

    In todays market, if you did not develop a personal relationship with your client, you end up taking a chance that someone else who may come highly recommended from your clients friends could under cut your pricing and steel the job away from you. If you are in the area just below friends, this would not happen.

    To date, we have only lost one customer going on 21 years of business. Costco. They bought a Landa machine and spent over 19 k thinking that they are going to save a buck. There store front is a mess. I went on price at $150 or .03 a ft. YES I did say .03. Thats less than what I charged in 1989. I did this just to say that I have never lost a customer. They still did not take it. Why? well it's not about pricing......It was about putting their employee to work, a person who they see everyday. A relationship of that person vs a gift card or a gift basket every so often.

    and then I learned.

  • Page 1 of 3 1 2 3 LastLast

    Thread Information

    Users Browsing this Thread

    There are currently 1 users browsing this thread. (0 members and 1 guests)

    Bookmarks

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    Single Sign On provided by vBSSO