Wesley Teston
New member
Here are some shutters that were discolored during cleaning. Customer says our housewash streaked their shutters (this was on Friday). We have never had this happen in 9 years. I tell her I will be out on Monday to take a look. On Saturday she calls and says they applied new varnish to shutters hoping that would get rid of the discoloration but of coarse only made it worse.
When I got there yesterday, I asked what type stain is on shutters and she brings out a can of Minwax (interior use only). She then shows me the varnish they used, Toon-Brite?? It looks like you buy this stuff from a marine dealer but this is what the builder gave her to use. I take the shutters back to my shop and we use a brillo pad to remove some of the white haze but the shutters they applied new varnish on has covered this wtite haze.
What should I do?? I don't feel fully responsible for this but I do want to help them fix their shutters. Would you just strip this and start from scratch or sand(10 shutters in all)??? Or would you not put in anymore time????
Thanks,
Wesley
When I got there yesterday, I asked what type stain is on shutters and she brings out a can of Minwax (interior use only). She then shows me the varnish they used, Toon-Brite?? It looks like you buy this stuff from a marine dealer but this is what the builder gave her to use. I take the shutters back to my shop and we use a brillo pad to remove some of the white haze but the shutters they applied new varnish on has covered this wtite haze.
What should I do?? I don't feel fully responsible for this but I do want to help them fix their shutters. Would you just strip this and start from scratch or sand(10 shutters in all)??? Or would you not put in anymore time????
Thanks,
Wesley