ShineBrite LLC
Contributing Member
After 5 yrs in business I'm running into my first dealings with insurance companies on customer claims. We recently had a major hail storm that wreaked havoc around my main area of business; golf ball and larger hail that left the ground white into the next evening. I'm having many calls for wood restoration as a result. I dealt with State farm today on a 2350+ sq ft project that had old stain on pt pine. State Farm allowed the customer a whopping 0.70 per sq ft for refinishing. They also poorly undercut the sq footage of the project. They allowed the client $1200 total for the job. I explained that the remainder of the old finish should be removed and went in depth on what my work requires in order for me to warranty the job. The rep said that State Farm does intense research to come to fair settlements and that I was trying to sell unecessary work to the client.
On the bright side, I also dealt with SafeCo insurance today and they had no problem at all with my estimate and wanted to add a gazebo that I initially doubted they would cover.
Sorry for a long post, but just wanted feedback on this experience. I was rather put off with State Farm after this.
On the bright side, I also dealt with SafeCo insurance today and they had no problem at all with my estimate and wanted to add a gazebo that I initially doubted they would cover.
Sorry for a long post, but just wanted feedback on this experience. I was rather put off with State Farm after this.