I have been cleaning ducts on and off for approx 16 years. I am not a pressure washer but a scraper.
I have recently received a few new contracts due to the prior company doing a great job up top on the fans, and the vert duct work, however, fail to clean the horizontal area. I pulled out 15 gallons of grease. and the restaurant has been keeping up with a 4 month sched. cleaning. My question is do i inform the owners of the establishments or do I say nothing. I don't want to cause problems for another company is the PW is the primary income because I am only cleaning again for some extra money and am limiting myself to the amount of work I do.
10 years ago i would have informed the owners of the restaurant because it was my primary income come.
my concern is maybe it is just these two establishment that they half-assed. (hard to believe) I would really hate for them to lose several customers if it is just the two poorly done jobs.
PM or or whatever would be appreciated.
I have recently received a few new contracts due to the prior company doing a great job up top on the fans, and the vert duct work, however, fail to clean the horizontal area. I pulled out 15 gallons of grease. and the restaurant has been keeping up with a 4 month sched. cleaning. My question is do i inform the owners of the establishments or do I say nothing. I don't want to cause problems for another company is the PW is the primary income because I am only cleaning again for some extra money and am limiting myself to the amount of work I do.
10 years ago i would have informed the owners of the restaurant because it was my primary income come.
my concern is maybe it is just these two establishment that they half-assed. (hard to believe) I would really hate for them to lose several customers if it is just the two poorly done jobs.
PM or or whatever would be appreciated.